Redbox has made a splash in the video game rental pond by offering games for the Microsoft Xbox 360, Sony PlayStation 3, and Nintendo Wii in its ubiquitous red kiosks next to the DVDs and Blu-ray discs, but a recent discovery by The Consumerist casts a warning out to anyone planning on renting the Xbox 360 version of Rockstar's upcoming Max Payne 3. As it turns out, the Xbox 360 version of the game is split across two discs, and Redbox has decided to only rent Disc One in its kiosks. You won't be able to finish the single-player storyline if you rely on Redbox. Here is an official statement from the company regarding the matter:
Redbox kiosks are only equipped to rent out one disc per rental fee. Since customer feedback has told us that many of our game customers like to test out titles before they buy them, we've decided to offer Disc 1 of Max Payne 3 for Xbox 360 so that renters can try it out for a low daily rate. Disc 1 contains the entire online multiplayer mode and the first half of the extremely substantial single-player game. We think that's a great deal for just a couple of dollars a day, and we're excited to offer it! We've added a message on the website and on kiosk screens to let renters know about the limited game-playing.
Note that the PS3 version of the game fits on a single Blu-ray disc, so Redbox kiosks will offer that. Blockbuster is not renting the Xbox 360 version of the game at all. Believe it or not, offering an incomplete game is actually a step up for Redbox. The Consumerist notes that the service does not commonly rent multi-disc Xbox 360 games, yet has chosen to offer the first half of Max Payne 3. As long as the fact that the service offers only half of the game is clearly marked at the kiosk and on the Redbox website (which it is), I don't see any harm in renting just the first disc. If Redbox wants to pass on the potential rental revenue for this release, then that's their call. Likewise, people are free to pass on the deal if it's not to their liking. There are alternatives. GameFly, for instance, rents both Max Payne 3 discs. That's not a solution for everyone, but at least it shows that it's possible to rent multi-disc games.