After enduring a week of pressure from fans regarding the inability to totally purge the save data file for Resident Evil: The Mercenaries 3D for the Nintendo 3DS, Capcom has vowed not to release another video game with the same baffling deficiency. Pete Davison at GamePro reports that the company has bowed to customer demands and will not make the same mistake twice.
Gamers were still angry at Capcom over the save system, with the explanations seeming implausible -- particularly as every other 3DS game that saves data to the cartridge has absolutely no problem erasing files. The setup was seen as anti-consumer, as there was no real reason to do it, and the cartridge technical limitation story sounded distinctly like an outright fabrication.
Regardless of the actual reasons, however, Capcom has announced that it won't be doing it again. Speaking in a Capcom Unity "Ask Capcom" live session, senior VP Christian Svensson addressed the community directly.
"I'll address it right up front," he said. "I really can't say more than we've said publicly -- I think it's fair to say that there was never quite the malicious intent that the conspiracy theorists out there would have you believe. I think it's also fair to say that in light of the controversy it's generated, I don't think you're going to see something like this happening again."
Score one for the little guy. Plus, if you want, you can erase that score whenever you like. It just goes to show that sometimes the squeaky wheel gets the grease if the grease doesn't negatively impact profits, revenues, or earnings and the squeaky wheel can be placated with a simple promise. Both sides have to choose their respective battles, after all.