We all complain when a company takes an action that is not in a customer's best interest, so I think it's important to take a moment and point out when a company goes the extra mile to make things right even when it doesn't have to do so. I was cleaning out my media closet this morning and found my old copy of The SimCity Box from Electronic Arts which includes a bundle of classic SimCity games and expansion packs for PC spanning up to 2007's SimCity Societies. I never got around to installing Societies on my old Windows Vista PC, so I decided to try my luck and install it on my modern Windows 8 PC. It went about as well as you can imagine. The installer tried to trigger old Windows XP/Vista functions, launched web links to long-dead EA websites, encouraged me to register my software by dial-up modem or fax machine, and, as a final insult, refused to take a software update patch. So here I am with an old PC game, a valid product key, and nothing to show for it.